Privacy Policy

Privacy and cookies

AutoPacific (a division of AutoPacific Group) and its subsidiary companies are committed to protecting your privacy and being clear and transparent on how we use cookies and any personal data you submit to us. This privacy policy sets out how AutoPacific protects your privacy and uses information that you give us when you use our websites.

Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement. AutoPacific may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 21st August 2013.

Personal data

We may collect the following information: name and job title, contact information including email address and demographic information.

We require this information to response to your enquiry, or to understand your needs and provide you with good customer service, and in particular for internal record keeping and to improve our products and services.

We may periodically send promotional emails about new products, marketing or other information which we think you may find interesting using the email address which you have provided. From time to time, we may also use your information to contact you for market research purposes.

How we use cookies

AutoPacific may use cookies.  We use cookies to collect non personal, anonymous information about visits to our website.  We may use cookies to track how you reach and other websites operated by us. Users may choose not to accept cookies but this may prevent proper functioning of

Links to other websites

AutoPacific websites use cookies to collect non personal, anonymous information about website visits. These cookies give us information on the number of visitors to different parts of our website so we can monitor which areas are most useful to visitors. We use a web analytics tool called Google Analytics to monitor which content is most popular.

Most web browsers can be altered to prevent your computer from accepting cookies.  This may mean that some features on AutoPacific websites, and other websites, will not work properly and may restrict your user experience.  These settings will typically be found in the 'Options' or 'Preferences' menu of your browser.

You can choose to install a Google Analytics browser 'plug in' to prevent the website sending information about your visit to Google Analytics.  More information about this can be found here.


AutoPacific websites may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over other websites. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at [email protected].

We will not sell, distribute or lease your personal information to third parties unless we are required by law to do so. We may use your personal information to send you marketing information.

You may request details of personal information which we hold about you under the Data Protection Act. A small fee may be payable. If you would like a copy of the information held on you please write to AutoPacific, PO Box 4050, Dandenong South, VIC, 3175, Australia, or email [email protected].

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us, at the above address. We will promptly correct any information found to be incorrect.

Website Notification Statement

In some instances, when you submit personal information to us, we will use that information for the purpose of assessing your personal credit worthiness, and reporting on your credit activities with us.  We collect credit information about you and share it with credit reporting bodies (such as Veda and Dun & Bradstreet) in order to assess your credit worthiness and report on credit-related matters (such as payment defaults). 

Credit reporting bodies use the credit information we provide to compile and maintain their credit file about you.  Credit reporting bodies also include this credit information in reports that they provide to other credit providers, to assist them to assess your credit worthiness.

Our Privacy Policy (available at details how we manage credit information and credit eligibility information about you. It also contains information about how you may seek access to, or correction of, the credit information and credit eligibility information held about you, and our complaint resolution procedures. To access our Privacy Policy in hard copy, contact us on email at [email protected].    

You can obtain the Privacy Policies of Veda and Dun & Bradstreet by contacting them directly, or as follows:

  • Veda:ā€ˇ
  • Dun & Bradstreet:

You have the right to request the credit reporting bodies not to use their credit reporting information for the purpose of pre-screening of direct marketing by a credit provider.  You also have the right to request the credit reporting bodies not to use or disclose credit reporting information about you, if you believe on reasonable grounds that you have been, or are likely to be, a victim of fraud.

If you would like the information on this page of our website provided to you in an alternative form (such as hard copy), please contact us on email at [email protected].    

Privacy Officer
Hayman Reese
PO Box 4397     
T: 1800 812 017
E:  [email protected]

Last updated:  June 2014.



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